MENAITECH PRIVACY POLICY

We place great importance on protecting your personal data. The personal information you provide through our website, products and services is handled confidentially and in compliance with applicable data protection laws and this Privacy Policy. Below, we provide detailed information on the personal data we collect, how we use it, whom we share it with, and the privacy rights you may be entitled to.

Personal Information Menaitech Collects

We collect certain personal information to deliver specific services and functionalities on our website. The sections below outline the various data processing activities we carry out. Each section details the purpose of the processing, the types of personal data involved, and the legal basis for the processing.

Data Collection from Your Device/Browser

The purpose of this processing activity is to enhance your experience by optimizing the website to meet the needs of your device or browser, facilitating communication over the network, and ensuring the required website functionalities are available to you.

If you visit our website for informational purposes only, meaning you browse without actively submitting personal data, certain information is still processed to enable the proper functioning and display of the site.

Data Collected:

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Full Name
• phone numbers
• email addresses
• contact preferences

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the laws. We may also process your information for other purposes with your consent.

We only process your personal information when we believe it is necessary and we have a valid lawful basis to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The Personal Data Protection Law (PDPL) require us to explain the Lawful bases we rely on in order to process your personal information. As such, we may rely on the following Lawful bases to process your personal information:

• We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
• Processing needed to perform a contract with the data subject or to take pre-contractual steps at their request. Example: delivering a service you signed up for.
• Processing necessary for the legitimate interests of the organization or a third party, provided it does not override individual rights. Example: fraud prevention, service improvement, internal analytics.

Your Rights to Access and Amend Information

In accordance with the PDPL (Personal Data Protection Law), you have the following Data Subject Rights:

1. Right to be Informed
2. Right to access Personal Data
3. Right to request access to Personal Data
4. Right to Rectification and Correction
5. Right to erasure of Personal Data
6. Right to withdraw you consent

To exercise any of these rights, please contact our DPO using the details provided in this Policy. Upon receiving your request, we will acknowledge it and process it without undue delay, ensuring that it is resolved within a period not exceeding 30 days in accordance with the applicable Privacy law requirements.

This period may be extended for an additional 30 days where necessary, such as in cases requiring disproportionate effort or where multiple requests are received from the same Data Subject. In such instances, the Data Subject will be notified in advance of the extension along with the reasons for the delay.

Use of Cookies and Tracking Technologies

To allow our systems to recognize your browser or device, we utilize cookies and other identifiers. For detailed information on how we use cookies and manage them, please refer to our Cookies Policy.

Data Sharing

Customer information is a crucial aspect of our business operations. We share your information only as outlined below and exclusively with entities that adhere to practices that are at least as protective as those described in this Privacy Policy:

• Affiliated and Non-Affiliated Businesses:
  • To provide you with our services, we may collaborate with businesses that are either our affiliates or non-affiliated service providers, such as logistics companies for product delivery, marketing firms, and payment processors for online transactions. These businesses require access to relevant information to perform their functions effectively. We ensure that such businesses do not use your information for purposes beyond their specific functions. By using our platform, you consent to the transfer, storage, use, and disclosure of your information to these entities, who are contractually obligated to maintain the confidentiality of your data.
• Marketing and Promotional Offers:
  • We may use your information to inform you about products, services, and offers that may interest you and to enhance your experience on our platform. This may include service messages, new features, improvements, special offers, and relevant events.
• Third-Party Use:
  • We may allow third parties to use your information, for example, by providing advertisers with data to help them target specific audiences and fulfill our commitments to advertisers, such as displaying ads to appropriate audiences.
• Business Transfers:
  • In the event of a business acquisition or transfer of assets, customer information will be among the assets transferred.
• Protection of Our Platform and Others:
  • We may disclose accounts and other information if we believe it is necessary to comply with legal obligations, support law enforcement investigations, or protect the rights, property, or safety of our users or others. This may involve sharing information with other companies and organizations for purposes such as fraud protection and credit risk management.

Data Retention

Unless otherwise specified in this privacy policy, we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. After this period, we will delete your data unless we are legally permitted or required to retain it for a longer duration.

We implement appropriate technical and organizational measures, including default settings, to ensure that the retention period for your personal data is limited to the minimum necessary to achieve the purposes for which the data was collected.

Data Security

We implement comprehensive technical and organizational measures, procedures, and operations to achieve a level of information security that aligns with the risks associated with data processing. This is done in accordance with the best international standards and practices, with the goal of protecting the privacy, confidentiality, safety, integrity, and availability of personal data.

Ensuring the security of your personal data is a priority for us. We take meticulous care in securely transmitting your personal data from your computer, smartphone, or other electronic devices to our servers. Our security practices include industry-standard protections such as firewalls, Transport Layer Security (TLS), and encryption to safeguard your data’s confidentiality. We have established and maintain robust technical and organizational security measures, policies, and procedures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure.

However, the security of your personal data also depends on your actions. While we strive to protect your data, the transmission of information over the internet is not entirely secure. We cannot guarantee the security of data transmitted to our platform, and any transmission is done at your own risk. We are not responsible for any breach of privacy settings or security measures on the platform. For your protection, please exercise caution when sharing data over the internet.

Update/Change in our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to visit this page regularly to review any updates. If we make significant changes to the Privacy Policy, we may also notify you through other means, such as posting a notice on our website or sending you a direct notification. By continuing to use our website after such changes take effect, you agree to and accept the revised terms. This Privacy Policy was last updated on May 31^st, 2026.

Contact Us

If you have any concerns regarding your information on the Platform, please contact us at:

• Email: mi-dpo@menaitech.com